Permanent
Assistant Wine Tasting Room Manager
Helderberg Personnel cc
Stellenbosch, Western Cape
unknown
About this role
Employer: Helderberg Personnel cc
A prestigious winery nestled in the heart of the Stellenbosch winelands, is in search of an Assistant Wine Tasting Room Manager. This role entails curating a refined and genuine wine tasting experience for visitors, showcasing the winery's selection of wines and products, all while upholding the essence of the brand's values.
Duties and responsibilities
+ Develop and maintain unique, exceptional and engaging experiences for our wine tasting guests
+ Oversee the standard operating procedures for the tasting room team
+ Oversee the day-to-day operational aspects of the tasting room
+ Manage and support the growth and development of our world class wine tasting team
+ Achieve annual budgeted revenue targets
+ Implement strategies to increase customer foot traffic to the tasting room
+ Execute events that drive customer retention and revenue in the tasting room
+ Record and analyse daily, weekly and monthly traffic data.
+ Manage financial oversight of the tasting room including revenue targets and budgets
+ Oversee inventory procedures/controls/reconciling/ordering for both wine and non-wine products
Skills, experience and educational requirements:
+ Proven success in a F&B service and sales-oriented environment
+ Excellent interpersonal skills
+ Good attention to detail, multi-tasking, planning and budget management
+ Take ownership and responsibility for actions, behaviours and contributions from the team and self
+ Strong ability to inspire and motivate self and others
+ Cape Wine Academy Certified or WEST or similar accredited wine courses
+ 5 years management experience in F&B
+ Passion and knowledge for food and wine
+ Flexibility to work weekends, public holidays and evenings.