Employer: Affinity Life Limited
Our financial claims department is looking for financial claims administrator who will be responsible for payments to service providers and/or members. To keep record of all payments made on claims according to set out procedures. To effectively communicate (verbal and written) on payments of claims.
Key Tasks:
Payments are made in a timeously manner according to SLA:
* Hospital claims paid within 24 hours of assessment.
* Funeral claims paid same day as assessment.
* Day-to-day claims paid weekly within SLA.
* Receipt of payment advice and allocations to correct claim.
* Resolution of internal and external queries within SLA.
* Service providers / disbursements are paid with SLA.
Accurately validating claims as per set out procedures:
* Check claims to prevent potentially fraudulent activities.
* Ensure claim values are calculated correctly.
* Ensure claim limits are calculated correctly.
* Perform policy validation.
* Distinguish between insurer claims and WCA related claims.
Ensure an accurate and up-to-date record is kept of all payments made:
* All claims’ registers are updated daily.
* Accurate capturing of Service providers / disbursements on the system.
* All payments are reconciled daily as per set out procedures.
Ensure month-end reporting is completed timeously and according to SLA:
* Accurate compilation of Financial Claims month-end reports.
* Ensure reports are submitted for review with SLA.
* Ensure accurate claims reporting.