Logistics - Contractor Hluhluwe FULL TIME Job Summary The Assistant Head Ranger is responsible for leading a team of field guides, ensuring guest experiences are exceptional, and maintaining the highest standards of safety and professionalism in the bush. The role blends operational oversight with hands-on guiding, requiring strong team-building skills, attention to detail, and a commitment to conservation and community engagement. It’s a position that demands both technical expertise and a passion for creating memorable, safe, and meaningful wildlife experiences. Core Criteria: * Minimum of 2 years previous guiding experience. * Strong attention to detail and a positive outlook. * Responsible, flexible, accurate, and an excellent team player. * Creative, committed, hardworking, and eager to learn. * Completion of the Inkwazi Ranger Course. * FGASA Level 1 qualification. * Valid driver’s license with PDP. * First Aid certification. * Grade II walking qualification (preferable). * Grade II assessor qualification (advantageous). Candidate Responsibilities: * Host guests and ensure all needs and requests are met and exceeded. * Lead a team of guides and hosts to deliver exceptional guest experiences. * Demonstrate high levels of motivation and team-building skills. * Show interest in self-development and in developing the ranging team. * Participate in field projects. * Maintain all equipment and vehicles used by the guiding team. * Uphold an excellent work ethic. * Maintain service standards and product delivery. * Attend to guest requests or complaints promptly and appropriately. * Maintain all equipment and vehicles within the department. * Adhere strictly to regulations in the Comprehensive Field Guides’ Manual. * Ensure daily weather and game reports are completed and submitted. * Stay informed on current conservation issues. * Organize guest walks and special activities. * Ensure guest safety during game drives. * Maintain communication and good relations with lodge and camp management, reporting changes in guest activities. * Report issues or discrepancies to management immediately. * Attend and participate in meetings. * Stay current on guiding and conservation issues. * Work safely at all times, complying with health and safety regulations. * Identify potential hazards and take action to minimize risks. * Report hazards and actions taken. * Perform any other reasonable tasks as requested. Wild Dreams Hospitality Recruiter