Employer: PPC Recruitment Our client requires the services of a Representative: Customer Services for the Polokwane region. The successful candidate will be responsible for all related sales support duties for the Polokwane Sales Support Department. KPIs + Assisting Sales Consultants and Administrative Support. + Process Sales Contracts/Information + Maintain region records, statistics reports and activity Reports. + Follow up Leads /Queries. + Liaise with all necessary Departments regarding scheduled fitments. + Data Capturing. + General Office Administration. + Reception Duties. Receive and administer incoming Calls. + Attend to/Follow up and Resolve Client Queries from Dealers, Brokers, Fitment Centres, Corporate Clients, HO + Provide Excellent Customer Service to Internal and External Clients. + Provide Service within the Region as well as other departments/regions/staff within Tracker. + Embrace Service Excellence. + Assist with any other tasks or duty assigned to you by the Supervisor/Manager + Update all Client's Profile Details on System. (Walk In or Phone In) + Follow up on Loading of Contracts from Dealers, Brokers and Corporate Clients + Provide Weekly Sales Stats to Sales Consultants + Ensure the Lead Source and Pricing Source is captured correctly + Provide Service to both Existing and Prospective Clients + Ensure both the Company and the Customer best interest is kep at Heart + Provide insurance certificates + Liaise with Dealers, Brokers, Fitment Centres, Corporates, Sales, Staff at Head Office