IT/Computer - Other IT/Computer Midrand FULL TIME Job Summary Job title: Call Centre Agent, 4 months contract (Midrand) Job Description: Oversee all claims on the system as front line Assist SOP team with any task required Reporting to SOP Team Leaders Escalate any issues internally Ensure company SLA is not breached Responsibilities: Answer phones top assist customers Respond to emails from customers Engage courier and warehouse with any issues related to claims by customers Verify claims against set company rules to verify or fail claims Work with supplier's support structure Minimum Qualifications and Requirements: Matric Call centre experience and certifications Microsoft Office Suite, Outlook Bilingual Must have own car and valid driver's license Responsible, Trustworthy and Honesty Able to multitask To apply, please submit your CV, as well as your latest payslip, to AtripleA recruitment & temps Recruiter