Permanent
Sales Support Analyst
Unknown, Unknown
unknown
Closing date not listed
About this role
IT/Computer - IT Sales
Eastern Cape
FULL TIME
Job Summary
Key Result Areas
* Promote and uphold the organisation’s operating principles, including Safety and Health, Environmental Responsibility, Ethical Conduct, Respect for People, and Quality Standards.
* Execute all tasks in accordance with approved work orders and operational requirements.
* Analyse sales, customer, and product data to generate actionable insights that support strategic decision-making within Sales and Marketing.
* Prepare accurate daily, weekly, and monthly performance reports, including dashboards tracking sales and product performance against targets.
* Conduct trend analysis and perform ad-hoc analytical tasks as required.
* Contribute to the development of annual sales budgets, monthly forecasts, departmental plans, and performance objectives.
* Engage regularly with the sales team to drive targeted initiatives, track milestones, and improve performance visibility.
* Provide financial, pricing, and performance data to support customer presentations and reporting requirements.
* Maintain and update materials used in presentations, proposals, qualification documents, and other marketing tools.
* Recommend improvements to policies and procedures based on customer feedback, performance data, and industry trends.
* Provide general administrative support within the Sales department as required.
* Leverage insights to optimise communication, planning, and collaboration across departments.
Skills, Knowledge & Experience
* 1–2 years’ exposure in a sales or commercial environment (advantageous).
* Strong research, analytical, and data interpretation skills.
* Advanced proficiency in MS Office, particularly Excel (pivot tables, formulas, data analysis).
* Experience working with SAP ERP (advantageous).
* Experience within a manufacturing environment (advantageous).
* Strong organisational and planning capabilities.
* Excellent written and verbal communication skills, including presentation ability.
* Results-driven and metrics-focused mindset.
* Adaptable and comfortable working in a dynamic, changing environment.
Personal Attributes
* Energetic, self-motivated, and proactive.
* Honest, reliable, and accountable.
* Strong interpersonal skills with the ability to build relationships across teams.
* High level of attention to detail and accuracy.
* Ability to work independently and take initiative.
* Innovative thinker with a practical, solution-oriented approach.
Educational Requirements
* BCom degree or other relevant tertiary qualification.
Staff Solutions
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