Sales/Marketing - Client Services/Sales Support Eastern Cape CONTRACT Job Summary Key Responsibilities: Container Management: * Our client is looking for someone to ensure the accurate capturing of container estimates and quotes on the customer’s system. * Follow up daily with customers on pending estimates/quotes awaiting approval. * Liaise with internal teams on approved estimates/quotes that are pending completion. * Maintain accurate and up-to-date records of container statuses (empty, loaded, repaired). Documentation and Reporting: * Ensure all required documentation (e.g., photos, inspection reports) is provided to customers and properly filed. * Generate and maintain reports on container status, maintenance activities, and revenue. * Keep all records updated accurately within the customer’s quotation/estimate system. Customer Interaction: * Assist customers with queries related to container availability, services, and pricing. Compliance and Safety: * Report any safety concerns or discrepancies in estimates/quotes to the Container Depot Manager. Administrative Support: * Handle incoming calls, emails, and other communications related to depot operations. * Perform general administrative duties including filing, data capturing, and record keeping. * Prepare and process invoices and credit notes. * Set up new customers on CMS and Business Central systems. Coordination with Other Departments: * Work closely with maintenance and repair teams to ensure all tasks are completed within required timeframes. Skills and Qualifications: * Education:  Post-school diploma or equivalent; a qualification in administration or logistics will be advantageous. * Experience: Previous experience in an administrative or clerical role is required, preferably within logistics or a container depot environment. * Technical Skills: Proficiency in MS Office (Word, Excel, Outlook). * Core Competencies: + Strong organizational and multitasking abilities + Effective communication and customer service skills + Ability to work under pressure and meet deadlines + High level of accuracy and attention to detail Staff Solutions Recruiter