Permanent
Customer Service Consultant
Unknown, Unknown
unknown
Closing date not listed
About this role
Sales/Marketing - Marketing
Stellenbosch
FULL TIME
R10 000,00 - R15 000,00 (PER MONTH)
Job Summary
What You’ll Be Doing:
* Assist the marketing team with planning and rolling out multi-channel campaigns, from digital to in-store and events.
* Get involved in brand events—sometimes during weekends or after hours.
* Provide reliable admin support to keep everything running smoothly.
* Help put together creative product giveaways for competitions and sponsorships.
* Contribute to email and social media content—both copy and design ideas.
* Act as a key link between head office, store teams, and customers—especially when it comes to resolving issues.
* Manage and monitor all relevant social media communities.
* Research customer behaviour and marketing trends to support strategic decisions.
* Keep track of customer communication requests and ensure they reach the right people.
* Support the execution of effective marketing campaigns—online and offline.
* Keep an eye on competitors and assist with analysis.
* Compile reports by collecting and analyzing sales and campaign data.
* Collaborate with the design team to create compelling promotional material.
* Assist with video content and fun ideas to boost product awareness online.
* Help organize promotional activities to support new product or service launches.
* Take on additional tasks as needed—every day’s a little different!
What We’re Looking For:
* Minimum 2 years’ relevant marketing experience.
* E-commerce and digital marketing exposure is a definite advantage.
* Strong communication skills and a natural flair for customer service.
* Able to switch between tasks and priorities without losing focus.
* Confident using MS Office and has basic knowledge of Adobe Suite (Photoshop, Illustrator, etc.).
* A strong sense of responsibility and accountability.
* Ability to work well under pressure.
* A genuine passion for cooking and baking.
* Driver’s license and own transport is advantageous.
Interested?
Send your CV to
If you haven’t heard from us within 48 hours, please consider your application unsuccessful.
*Persona Staff (PTY) LTD is fully POPIA compliant.*
Persona Staff
Recruiter