Employer: MCE Electric We are looking for:  Are you passionate about sales and customer service? Do you thrive in a dynamic, fast-paced environment? If so, MCE Electric wants you to join our team as an Internal Salesperson!   You will play a key role in driving sales and supporting our customers. This position involves managing leads, engaging with customers, and processing sales transactions.     Knowledge and Abilities:  + Strong understanding of sales techniques and customer service practices. + Ability to manage multiple tasks, prioritise, and meet deadlines in a fast-paced environment. + Strong verbal and written communication skills to effectively interact with customers and team members. + Proficiency in using sales software and tools. + Ability to identify customer needs and provide effective solutions. + Professionalism in all interactions, demonstrating a high level of integrity and reliability.   Key Responsibilities:  Lead Management:  + Follow up on inbound inquiries and leads via phone, email, or other communication channels. Customer Interaction:  + Engage with potential and existing customers to understand their needs and offer appropriate products or services. + Build and maintain strong relationships with clients to encourage repeat business. Sales Processes:  + Prepare and send quotations, proposals, and sales orders. + Process incoming sale orders. Sales Administration:  + Maintain accurate and up-to-date records of customer interactions and sales activities. Product Knowledge:  + Stay informed about the company’s products, services, and industry trends. + Educate customers about product features and benefits to assist in their purchasing decisions. Sales Support:  + Collaborate with other departments, to ensure a seamless sales process.   Boxes to tick:  + National Senior Certificate or equivalent to NQF 4 + Minimum of 2 years’ experience in an internal sales or customer service role, preferably within the electrical products or related industry.