Permanent
Systems Support Engineer - Managed service provider
Unknown, Unknown
unknown
Closing date not listed
About this role
Automotive - Automotive Technician
Western Cape
FULL TIME
Job Summary
Technical Skills:
* Strong knowledge and experience of Office 365 services including Exchange Online, SharePoint, Teams and OneDrive.
* Excellent technical troubleshooting capabilities including Windows OS and applications, email flow and routing, and Office 365 services. MacOS experience a plus.
* Good working knowledge of networks, routing & switching
* PowerShell scripting and use for administration
Soft Skills
* Customer focused, with an analytical approach with good questioning & listening skills
* Excellent verbal and written communication skills suitable for an international audience
* A confident team player with a positive can-do attitude
* Fanatical attention to detail
* An ability to learn quickly, and a willingness to study and obtain new certifications and skills (certification will be a KPI of the role)
* Dependable, hardworking and self-motivated.
* Ability to cope with change
* Ownership and accountability
Technical Qualifications
* Current Microsoft Certifications in either MS or AZ tracks.
Experience
* 5+ years experience in a customer facing IT support role. Previous MSP experience extremely valuable.
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