Permanent
Internal Sales Team Lead (Building and Construction)
Unknown, Western Cape
unknown
About this role
Employer: Helderberg Personnel cc
Strand - A major supplier of services and equipment to the building and construction trade is seeking a Senior Hire Specialist (Team Lead) to lead their front-of-house sales team in their busy environment. The role is suitable for someone who enjoys working with customers, leading a team, and assisting contractors and clients find the right tools and solutions for the job.
Responsibilities:
* Lead and mentor the team
* Assist customers with selecting the correct tools and equipment
* Prepare quotes, hire contracts and process returns
* Resolve customer queries and ensure excellent service
* Ensure accurate daily cash-ups and administration
* Work closely with the workshop and logistics team to keep equipment ready for hire.
Requirements:
* Experience in equipment hire, hardware, tools and technical retail
* Experience with construction tools, generators, compressors, access equipment, or landscaping equipment will be advantageous
* Previous team leadership or supervisory experience
* Good understanding of power tools or construction equipment
* Strong customer service and communication skills
* Comfortable working with computers and admin systems
* English and Afrikaans communication advantageous
Working Hours:
* 07:00am - 17:00pm
* Saturday work required on a rotational basis (Every other Saturday)