Permanent
Senior Broker (Precious Metals)
Unknown, Unknown
unknown
Closing date not listed
About this role
FMCG - FMCG Retail
Cape Town
FULL TIME
Job Summary
Duties:
* Prospecting for new business from new clients and mining the stores database.
* Educating prospective clients on the value proposition of owning physical gold.
* Transacting a sales using the Company's sales processes and system.
* Promoting new launches with existing and potential clients.
* Ensuring that clients needs are properly diagnosed and ensuring that the client understands why they are buying gold coins.
* Attending to client enquiries and providing clients with feedback on deliveries and payments as necessary.
* Greeting clients and making them feel comfortable.
* Following the company's processes properly to ensure that the client has a great experience.
* Opening and closing the store.
* Cleaning the store.
* Merchandising i.e. putting the product out and packing it away.
* Stock control - two stock takes a day.
* Following the Company's policies, procedures, rules and regulations.
* Safeguarding the Company's property and keys to the store.
* Being vigilant and attentive to security risks such as fraud..
* Adhering to the Company's Policies, procedures, standards, rules and regulations governing FICA, OHS, Second-Hand Goods Act, CPA.
* Must be able to work within a team and fit in.
* Solve conflict effectively if necessary.
Requirements:
* Must have a strong track record in sales, particularly demonstrating networking and prospecting capabilities.
* Must be well presented, well spoken and likeable.
* Must be able to build and maintain positive client and team member relationships.
* Must be trustworthy and reliable.
* Must be willing and able to following Company policies, procedures, rules and regulations.
* Must be consistent in efforts.
* Must be healthy, sober and energetic.
* Must enjoy learning i.e. learning about clients, products, the economy, news and gold.
* Must have some ambition - career opportunities exist to be a manager. Only strong sale performers are appointed as managers as they have to lead by example.
* Must be happy to work shifts, which staff appreciate. It gives them flexibility in the day.
* Must be prepared to work every second weekend.
* Entrepreneurial background or mindset will be advantageous.
* Must want to earn well.
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