FMCG - FMCG Retail Cape Town FULL TIME Job Summary Duties: * Prospecting for new business from new clients and mining the stores database. * Educating prospective clients on the value proposition of owning physical gold. * Transacting a sales using the Company's sales processes and system. * Promoting new launches with existing and potential clients. * Ensuring that clients needs are properly diagnosed and ensuring that the client understands why they are buying gold coins. * Attending to client enquiries and providing clients with feedback on deliveries and payments as necessary. * Greeting clients and making them feel comfortable. * Following the company's processes properly to ensure that the client has a great experience. * Opening and closing the store. * Cleaning the store. * Merchandising i.e. putting the product out and packing it away. * Stock control - two stock takes a day. * Following the Company's policies, procedures, rules and regulations. * Safeguarding the Company's property and keys to the store. * Being vigilant and attentive to security risks such as fraud.. * Adhering to the Company's Policies, procedures, standards, rules and regulations governing FICA, OHS, Second-Hand Goods Act, CPA. * Must be able to work within a team and fit in. * Solve conflict effectively if necessary. Requirements: * Must have a strong track record in sales, particularly demonstrating networking and prospecting capabilities. * Must be well presented, well spoken and likeable. * Must be able to build and maintain positive client and team member relationships. * Must be trustworthy and reliable. * Must be willing and able to following Company policies, procedures, rules and regulations. * Must be consistent in efforts. * Must be healthy, sober and energetic. * Must enjoy learning i.e. learning about clients, products, the economy, news and gold. * Must have some ambition - career opportunities exist to be a manager. Only strong sale performers are appointed as managers as they have to lead by example. * Must be happy to work shifts, which staff appreciate. It gives them flexibility in the day. * Must be prepared to work every second weekend. * Entrepreneurial background or mindset will be advantageous. * Must want to earn well. Staff Solutions Recruiter