Manufacturing - Other Manufacturing Gauteng FULL TIME Job Summary Key Responsibilities Sales and Business Administration * Engage with potential customers to open new accounts based on future growth potential. * Track monthly sales per customer and analyze performance against targets, implementing strategies to drive improvements. * Extract sales data from the SAP system and create action plans when needed to stay on target. * Provide monthly updates to management on all customer-related activities. * Collaborate with marketing to propose new ideas and assist clients in aligning their strategies with the company’s vision. * Work with warehouse and logistics teams to ensure efficient route planning. * Organize trade evenings and promotional events to foster customer relationships and increase product awareness. * Lead and monitor promotional campaigns to grow and strengthen the customer base. * Assist with the credit application process and collaborate on timely collection of outstanding payments. * Partner with the debtors' team to ensure that all accounts are settled within 45 days. * Proactively manage relationships with high-risk customers to mitigate potential issues. * Ensure the proper maintenance of company vehicles and equipment according to company policy. * Participate in monthly meetings to review new business opportunities and customer progress. Stock Control * Liaise with the warehouse to ensure optimal stock availability and resolve any stock-related queries. * Support the consignment stock process when required. * Monitor customer buying patterns to help forecast stock requirements and assist in inventory planning. * Ensure stock rotations are properly managed and replenished as needed. Compliance * Operate within company procedures and controls to maintain operational integrity. * Report potential risks and concerns to management for proactive resolution. * Promote compliance with all regulations to avoid unnecessary expenditure and waste. Customer Service * Build and maintain strong relationships with both employees and customers, ensuring the highest level of service. * Identify and resolve customer issues while adhering to the company’s core values. * Regularly engage with key stakeholders to follow up on customer queries and ensure their satisfaction. * Provide customers with training on products, pricing, and any updates to product offerings. * Ensure customer information is kept up to date and assist with maintaining customer records. Cost Control * Support the effective use of financial and operational resources to drive efficiency. * Ensure that correct pricing structures are in place and reviewed regularly. * Monitor daily gross profit and implement action plans when necessary. * Help reduce operational costs by optimizing company assets and minimizing unnecessary expenses. * Track expenditure and report any deviations from the budget to management. Qualifications * Minimum: A Diploma or Certificate (NQF Level 5) * Advantageous: Additional certifications in related fields Experience * Minimum: Up to 3 years of experience in a similar Business Representative or relevant role within the manufacturing environment. * Advantageous: Experience working with SAP or other ERP systems Staff Solutions Recruiter