Permanent
Technical Advisor Agent
Unknown, Unknown
unknown
Closing date not listed
About this role
Automotive - Automotive Sales
Gauteng
FULL TIME
Job Summary
Job Description
* Provide technical advisory support to branches, dealerships, and clients.
* Travel may be required from time to time within the borders of South Africa, and cross-border travel may be required at short notice.
* Develop, maintain, and strengthen professional relationships with branches, dealerships, and clients.
* Attend and actively participate in technical meetings.
* Conduct detailed technical analysis of failures and compile technical reports with clear recommendations and practical solutions aimed at reducing repeat failures.
* Ensure compliance with all internal and external audit requirements.
* Maintain, monitor, and improve maintenance operating processes and procedures within the dealer network.
* Conduct internal audits and provide guidance, assistance, and corrective solutions where gaps are identified.
* Liaise with the Group’s Technical Supervisor and National Aftersales Manager on all relevant technical matters.
* Visit customers when required to address technical issues or provide support.
* Develop and implement corrective action plans for identified technical issues.
* Perform additional duties as may reasonably be required by Management.
* Ensure that all tasks and responsibilities are carried out in accordance with the minimum standards required by the Group.
* Maintain a strong customer-focused approach with the ability to adapt and respond effectively to different personalities and situations.
Minimum Requirements
Qualifications & Experience
* Matric (Grade 12)
* Minimum of 2 years’ experience in a similar role
* Diesel Trade Test Certificate
* Technical background in the motor industry (advantageous)
* Valid Code 14 driver’s licence
Personal Attributes & Skills
* Strong communication skills
* Trustworthy and reliable
* Team player with a collaborative mindset
* Confident, proactive, and able to anticipate issues and operational requirements
* Ability to read and write in English
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