Tourism/Hospitality - Reception Pongola FULL TIME Job Summary This role is ideal for a detail-oriented and reliable individual who thrives in a quiet, independent working environment and ensures the smooth running of overnight operations. The ideal candidate is organised, numerically strong, and guest-focused, with the ability to balance financial accuracy with attentive service during late hours. Core Criteria: * Previous experience in a similar position * Strong numerical and administrative skills with high attention to detail * Experience with PMS systems * Ability to work independently and manage overnight responsibilities with minimal supervision * Strong communication skills and a calm, professional demeanour * Trustworthy, responsible, and able to handle confidential financial information Core Responsibilities: * Perform end-of-day financial procedures, including balancing accounts, reconciling transactions, and preparing daily reports * Audit and verify all guest charges, payments, and revenue postings for accuracy * Manage late check-ins, early departures, and guest queries during night shift * Ensure all systems are updated and rolled over correctly for the next business day * Handle guest requests efficiently and professionally, ensuring a high standard of service * Prepare reports for management, highlighting any discrepancies or operational notes * Coordinate with housekeeping and maintenance teams for any urgent overnight matters This is a live-in position. Wild Dreams Hospitality Recruiter