IT/Computer - Other IT/Computer Western Cape FULL TIME Job Summary Operational Support Specialist (IT) Location: Western Cape Our client in the IT industry is looking for an Operational Support Specialist. Key responsibilities • Analyze and examine current systems, the effectiveness of systems and assist management with information regarding the feasibility of systems • Talking to users and gathering of requirements • Producing specifications for new or modified systems • Support clients in administer defects and incidents within the system production environment. • Implementations of new systems. • Follow up on testing defects • Support to other business areas and external teams • Strong administration skills. • Preparing user manuals, prepare functional descriptions and update existing documents • Good communication skills. • Will be required to interact with different companies. • Liase with clients and handle queries Requirements • Matric • Valid Driver's License with own transport • Certificate / Diploma in Business Analyst • IT or Software experience • Working experience in a Bank Collections (e.g. Debit orders) • Working experience with Payrolls Collections • Analytical thinking • Willing to learn from other team members and value feedback • Ability to handle multiple assignments • Thorough understanding of the Bank Collections process • Must understand and speak English fluently • Attention to detail • Ability to meet deadlines and handle priority changes as circumstances dictate • Strong problem-solving skills • Able to work independently • Must be available immediately • Must be willing to work on pre-determined Saturdays Send your CV and latest pay slip to ATripleA Recruitment and Temps www.aaaa.co.za #ATripleA #recruitment #vacancy # Operational #Support #Specialist AtripleA recruitment & temps Recruiter