IT/Computer - Other IT/Computer Centurion FULL TIME Job Summary Call Centre Agent/ Advisor (Insurance and Financial) Location: Irene, Centurion Salary: R4000 to R6000 + incentives Our client in the Insurance and Financial industry is looking for a Call Centre Agent/ Advisor to contribute towards the organizational growth by applying the most effective selling techniques. Key responsibilities * Telephonic interaction with product providers, administration staff & clients. * Concise e-mail communication to current client base, potential clients and administration staff. * Formal report interpretation and reporting to Call Centre Team Leader/Line Manager. * Advising potential clients (telephonically and or electronically) on all products as per product base and per FAIS requirements. * Administration process of completing necessary documentation with potential clients. * Follow-up on outstanding information & documentation on all applications for all product suppliers. * Follow-up on all feedback received. * Assisting in all queries received. * All after sale service to clients. * Office hours as contracted or as required by the company. * Submitting documents for processing. o All product benefit confirmation. * Maintain records as per office/FAIS requirement * General Sales and Referral Duties. Requirements * Sales tactics/principles * FSB structure and FAIS Act * Computer skills (MS Office, Excel & Outlook) * RE 5 * Matric * Business Training * Continuous professional development prescribed by the FSCA * Sales experience * Understanding of Financial Industry Send your CV and latest pay slip to ATripleA Recruitment and Temps www.aaaa.co.za AtripleA recruitment & temps Recruiter