Professions - Online and Digital Media Pretoria FULL TIME Job Summary Location: Pretoria East Salary: R7 000 + Incentives Our client in the Digital Printing industry is looking for an Outbound Call Centre Agent. Key responsibilities * To uphold the brand and the perception of the brand in the market by ensuring a consistent high- quality customer experience when contacting businesses or private individuals by phone * Deliver prepared sales scripts to persuade potential customers to avail of Copy Center services and product * Describe services and products * Respond to questions * Identify and overcome objections * Take the customer through the sales process * Obtain customer information * Obtain possible customer leads * Maintain customer/potential customer data bases * Follow up on initial contacts * Capturing all customer interactions whether from telephonic or email on the CRM system Requirements * Matric/ Diploma * Understanding of contact center environment and technology * 2-3 years previous experience in a Call Centre environment in telesales with a proven track record in sales * Preferably have a similar background or in a Copy Center environment * Fully bilingual in English and Afrikaans * Computer literacy Send your CV and latest pay slip to ATripleA Recruitment and Temps www.aaaa.co.za AtripleA recruitment & temps Recruiter