Permanent
Outbound Customer Service Agent
Unknown, Unknown
unknown
Closing date not listed
About this role
Sales/Marketing - Client Services/Sales Support
Amanzimtoti
FULL TIME
R12 000,00 - R15 000,00 (PER MONTH)
Job Summary
Key Responsibilities:
* Maintain and update shipment schedules
* Manage and monitor bookings with shipping lines
* Process bookings and issue confirmations to customers
* Follow up on quotations
* Clear internal Sentry (latency) reports
* Conduct strategic container planning
* Handle hazardous cargo applications and documentation
* Issue transport and packing instructions to warehouse and transporters
* Send empty depot releases to shipping lines prior to container collection
* Ensure receipt of all required shipping documentation (shipping instructions, bill of entry, commercial invoice, packing list, fumigation certificate)
* Process shipping line instructions
* Prepare trade documents
* Invoice customers and process creditor invoices
* Submit RCG to SARS
* Print, stamp, and release bills for customer collection
* Process cargo dues and acquittals with shipping lines
* Cost, close, and post shipment files
* Issue telex releases in line with SOP
* Assist with training of staff members
Requirements:
* Matric (Grade 12)
* Relevant tertiary qualification (advantageous)
* Computer literate (Microsoft Office)
* Proven experience in shipping / logistics environment
* Strong attention to detail and accuracy
* Excellent time management and organisational skills
* Ability to work under pressure in a fast-paced environment
* Strong initiative and sense of urgency
Apply:
Sandi Crowther Recruitment
Recruiter