Permanent
Key Accounts Manager - Packaging
Unknown, Unknown
unknown
Closing date not listed
About this role
Sales/Marketing - Other Sales/Marketing
East Rand
FULL TIME
Job Summary
Key Focus of the Role
You will take ownership of strategic customer relationships, drive high-level commercial deals, and identify opportunities for growth through innovation, market insights, and effective account management. This role requires a balance of strategic thinking, relationship management, and operational execution.
Key Responsibilities
* Build and manage strong relationships with key strategic customers, acting as the main point of contact
* Drive customer growth through effective account management, upselling, and new business development
* Monitor market trends, pricing, and customer performance metrics to inform commercial decisions
* Manage and grow the sales pipeline, promoting innovative packaging solutions
* Negotiate and administer contracts, including pricing, rebates, and SLAs
* Oversee account performance, including forecasting, stock, debtors, and overall profitability
* Collaborate cross-functionally on stock management, cost-saving initiatives, and operational improvements
* Conduct regular customer reviews and ensure alignment with business objectives
Requirements
* Bachelor’s Degree (NQF 7)
* 5–10 years’ experience in a demanding manufacturing environment
* Minimum 5 years’ experience in a senior customer management role
* Proven track record in key account management and commercial deal-making
* Valid driver’s licence and own reliable vehicle
* Strong communication and interpersonal skills, with the ability to engage at all levels
* Excellent organisational and time management abilities
* Strong analytical, problem-solving, and negotiation skills
* Self-motivated, goal-oriented, and able to lead and mentor a team
* Solid understanding of B2B environments and key customer dynamics
* Ability to analyse sales data and translate insights into actionable strategies
* Experience within the packaging industry is advantageous
Sandi Crowther Recruitment
Recruiter