Permanent
Travel Consultant
Unknown, Unknown
unknown
Closing date not listed
About this role
Tourism/Hospitality - Travel/Tourism
Ballito
FULL TIME
Job Summary
This role is ideally suited to a commercially minded Travel Consultant who thrives on precision, logistics, and delivering seamless, high-touch guest journeys.
Core Criteria:
* Minimum of 3-5 years’ experience as a Travel Consultant
* Solid understanding of Southern and East African travel logistics
* Previous exposure to luxury, safari, or tailor-made travel environments preferred
* Proven experience quoting, booking, and issuing flights and transfers
* Strong knowledge of airline fare structures, routing logic, and ticketing processes
* Proficiency in MS Office and travel booking or reservation systems
* Excellent written and verbal communication skills
* Strong organisational ability with meticulous attention to detail
* Calm, professional, and solutions-focused under pressure
* Commercial awareness with a strong sense of pricing and margins
* Collaborative mindset and strong service ethic
Core Responsibilities:
* Quote, book, amend, and manage domestic and regional flight reservations
* Arrange road transfers, air transfers, charters, and scenic flights
* Liaise with suppliers to secure preferred rates and maintain strong working relationships
* Apply margins and commissions in line with the company’s pricing strategy
* Support reservations and sales teams to improve booking conversion and guest experience
* Issue confirmations, vouchers, and all relevant travel documentation
* Proactively manage flight changes, delays, and any guest travel disruptions
* Maintain accurate records for bookings, invoicing, and reconciliations
* Ensure all travel arrangements align with brand standards and service expectations
* Assist with reporting on travel revenue, margins, and operational performance
* Communicate clearly and professionally with guests, agents, and internal teams
On Offer:
* Work laptop & cellphone
* Medical aid contribution
* Provident fund
* Bed nights at lodges in the portfolio
This is a live-out position (hybrid).
Wild Dreams Hospitality
Recruiter