Automotive - Automotive Technician Sandton FULL TIME Job Summary The ideal candidate is curious, analytical, and eager to learn, with a strong interest in understanding how businesses operate and improve. You are a natural problem-solver who enjoys working with processes, data, and systems, and you take pride in accuracy and structure. As a collaborative team player, you build strong relationships across departments and are motivated by delivering solutions that enhance both operational efficiency and the customer experience. Core Criteria: * 0–2 years’ experience in a business analysis, process analysis, or related discipline * Relevant Bachelor’s degree (beneficial) * Business analyst or process analysis qualification (beneficial) * Familiarity with business process methodologies (e.g. Six Sigma) * Experience or exposure to Zoho systems * Strong analytical mindset with the ability to analyse, document, and improve business processes * Excellent attention to detail with a structured, methodical approach to work * Strong verbal and written communication skills, with the ability to engage stakeholders effectively * Proficiency in Microsoft Office, particularly Excel (essential) * Ability to work collaboratively across teams while taking ownership of assigned responsibilities * Exposure to the travel industry, particularly tour operations * Knowledge of data analysis, manipulation, and insight generation Core Responsibilities: * Analyse and document business processes across the organisation * Support testing and quality assurance of business processes and productivity initiatives * Assist in defining and maintaining business process and activity SLAs * Collaborate with business analysts to contribute to business process design and modelling * Administer and support internal support systems * Administer team systems and tools used within the Centre of Excellence * Act as a process champion, promoting best practices and continuous improvement * Act as a customer champion, ensuring processes enhance service delivery and user experience * Contribute solutions to operational challenges through analysis and structured problem-solving * Build and maintain strong working relationships across departments This is a live-out position. Wild Dreams Hospitality Recruiter