Employer: Dis-Chem Pharmacies Limited Dis-Chem Pharmacies is continuously looking for Casual Cashiers for their Mall of Africa stores. The aim of a strategic talent pool is to have a readily available and pre-screened group of individuals with specific skills, qualifications, or attributes that make them suitable for future job opportunities within Dis-Chem Pharmacies. Purpose of the role:Support customer service at point of sale while ensuring a world-class shopping experience. Record customer transactions on the Dis-Chem operating system according to company policies & standard operating procedures, with zero tolerance toward inaccuracies & elimination of fraud risk Essential: + Grade 12 / Matric + A minimum of 6 months’ experience cashier/till operations experience + Computer literate – MS Office + Sound numerical skills + Strong command of the English language + Basic customer service + Willing and able to work retail hours Job Description: + Adhere to Dis-Chem’s customer service policies and procedures + Establish a professional relationship with customers + Report customer complaints and compliments to the Frontline Supervisor, or store management + Adhere to the customer turnover hourly rate + Be aware of current sales and promotions + Ensure colleagues and customers are not exposed to any risk + Carry out and manage Dis-Chem 5 star communication principles + Be responsible for cash flow + Ensure all line voids and price changes are approved and signed off by the supervisor + Exchange merchandise for customers and accept returned goods by customers when authorised to do so + Transact all purchases – receive and process all payments (cash, bank cards, vouchers, coupons, other forms of payments) accepted by Dis-Chem + Process all loyalty cards including those of our accelerator partners (Discovery Health Care, Medihelp Lifestage, Momentum Multiply, Legacy Lifestyle, ABSA Rewards and eBucks) + Ensure cash is placed in drop safe according to Dis-Chem’s SOPs + Ensure usage of your code and password is restricted to only you; is safe, and is changed regularly + Ensure all outgoing stock/items/scripts are scanned and paid for + Ensure that all money is strictly kept safely and securely inside the till + Handle daily takings confidentially, and only discuss with management + Be alert, recognise and report suspicious behaviour to management + Address queries regarding store merchandise + Adhere to Dis-Chem’s security policies and procedures Competencies: Essential: + In-depth knowledge of operating cash registers, and maintaining cash drawers + Knowledge of processing sales, refunds and payments + Strong command of English (written and oral) + Accuracy + Attention to detail + Presentable + Emotional intelligence + Social awareness + Accountability + Problem-solving + Analyse basic reports + Trustworthy and honest + Time management Advantageous: + Third additional language Special conditions of employment: + Willing and able to work retail hours + Reliable transport and/or reside in close proximity to the store + South African citizen + Clear credit and criminal records Remuneration and benefits: + Market-related salary It's important to note that not all candidates in our talent pool will be hired by Dis-Chem Pharmacies, and being in the talent pool does not guarantee employment. However, it increases a candidate's chances of being considered and potentially hired when a suitable position aligns with their qualifications and the company's needs. Dis-Chem Pharmacies is an equal opportunity employer. Dis-Chem’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process aligned to Dis-Chem’s Employment Equity & Transformation Strategy. Dis-Chem actively supports the recruitment of People with Disabilities.