Employer: Black Tie Recruit | | | --- | | Import Freight Controller must be able to perform the following specific functional responsibilities: | | - Be able to interpret a quotation, including the following specific items/terms | | What are the terms of the consignment - ex Works, FOB, CIF, C&F? | | Who is the carrier (shipping line/airline)? | | Who is the agent? | | Identify who the shipper is | | Correctly identify what documentation is required to effect the clearance of the consignment | | - Be able to manage the full end-to-end process of the logistics supply chain of a consignment, including: | | Know the Federal Clearing value chain (quotes to final delivery) | | Know the internal role players in the Federal Clearing value chain, and who is responsible for what | | Contact the shipper or agent, and request the relevant shipping documentation | | Be able to register the shipment on ShipShape | | Be able to capture the necessary information into ShipShape | | Be able to make a cargo booking with the carrier | | Be able to complete a bill of lading or air way bill | | Be able to complete a certificate of origin or other certificates/permits as/if required. | | Be able to advise the shipper and consignee of the milestone dates of the consignment | | Arrange with a transporter/trucking company for pick-up and delivery of goods to depot | | Follow up with the relevant parties to track the consignment | | Be able to accurately complete the Cover Sheet for invoicing purposes. | | Be able to calculate and record all charges relating to the shipment | | - Be able to engage with the relevant parties | | Interacting with the Federal Clearing Customs Department to create and submit the BoE | | Interact with the Federal Logistics Team to arrange delivery | | Advising the consignee of all charges | | Liaising with the Finance department to create a proforma/draft invoice for the client | | Submit the invoice to the client, and obtain payment prior to submission of customs documentation and delivery | | - Ensure the delivery of the cargo | | Ensure that all necessary import documentation has been completed | | Ensure that the cargo has been picked up on time and delivered to consignee. | | Follow up with the client that the delivery was made | | Get feedback from the client regarding service | | - Handle unusual circumstances | | Know when additional import documentation is required | | Know how to complete and submit import permit documentation | | Be able to complete documentation required for a provisional or penalty payment | | | | An Import Freight Controller must have the following general skills: | | - Be organized with excellent attention to details, and prepare each file according to Federal Clearing's guidelines | | - Be neat. Each file should be compiled in a manner that notes, additional charges, changes from the original quote are well documented and easy for the invoicing department to make note of | | - Be proactive, which means: | | Providing the consignee and Federal Manager with regular updates regarding any shipment | | Contacting the client immediately when there are any deviations from the quote, or later agreed terms/costs | | Preparing documentation in advance in order to ensure client service | | Following up with clients when they do not respond to emails or voice messages | | - Be able to communicate clearly and effectively, including: | | Able to use outlook | | Able to compose a professional business email | | Able to communicate effectively via telephone | | Able to confirm telephonic discussion with follow up written emails | | - Know how to delegate to another department, but still retain accountability for the work | | Education | | - Import Freight Controller must have a matric | | - Preferably have a shipping qualification from a recognized training provider | | Experience | | - Must have a minimum of 2 years shipping experience |