Employer: MPRTC Recruitment We are seeking an experienced Technical Manager to lead and oversee the Technical Department, ensuring high-quality technical support, network commissioning, repairs, and after-sales service. This role is responsible for SLA compliance, system performance optimization, quality control, and continuous improvement in customer satisfaction. Requirements: * Strong technical background in electronic systems and network infrastructure * Proven leadership experience in a technical or service-driven environment * Experience managing SLAs, quality control systems, and fault analysis processes * Solid understanding of commissioning, maintenance, and repair workflows * Strong analytical, reporting, and problem-solving skills * Experience in stock control, risk management, and process improvement * Ability to manage cross-functional communication (Production, Sales, Accounts, Stores) * Experience in staff management, performance reviews, and team development * Excellent customer service and stakeholder engagement skills * Hands-on, operationally involved leadership style   By submitting any Personal Information to MPRTC in any form you acknowledge that such conduct constitutes a reasonable unconditional, specific and voluntary consent to the (processing and storing of such Personal Information by MPRTC and/or MPRTC’s clients and/or verification information suppliers. You voluntarily consent that for the purposes of potentially gaining future employment opportunities, thorough background screening which may include but will not be limited to criminal, fraud, ITC and employment reference checks may be conducted. Should you have not been contacted within 14 days, please consider your application unsuccessful. You have the right to “Opt-Out” of electronic communications from us at any time and you also have the right to request us to delete your personal information by contacting us.