Premium Ad Tourism/Hospitality - Other Tourism/Hospitality Stellenbosch FULL TIME Job Summary Purpose of the Role: Overseeing and coordinating day-to-day operations across multiple properties, ensuring consistent service delivery, operational efficiency, and alignment with company standards. Key Responsibilities Include but Are Not Limited To: * Overseeing operations across multiple guest house properties * Coordinating and supporting on-site teams to ensure smooth daily functioning * Monitoring operational performance and addressing any issues proactively * Handling after-hours emergencies and escalations when required * Travelling between properties as needed (company-covered travel expenses) * Reporting on operational performance to senior management Criteria: * 3-5 years’ experience in accommodation operations (guesthouse, lodge, boutique hotel or similar) * Proven experience as a hospitality Operations or General Manager * Strong understanding of hospitality operations and service standards * Ability to work independently with minimal supervision * Fully bilingual * High level of computer literacy * Strong organisational and managerial skills * Excellent reporting and communication skills * Own vehicle when travelling locally based on area * Hybrid working environment (Stellenbosch-based satellite office & head office) Remuneration and Hours of Work: * Market-related salary * Hybrid working environment (home office and Stellenbosch-based satellite office) * Availability required after hours for operational needs Helderberg Personnel Recruiter