Premium Ad Finance/Accounting - Other Finance/Accounting Grabouw FULL TIME Job Summary Key Performance Areas: Customer Account Management * Manage and grow relationships with existing customers * Act as the primary point of contact for customer queries, orders, and service-related issues * Conduct regular business reviews with key accounts * Identify upselling and cross-selling opportunities within current accounts * Ensure high levels of customer satisfaction and retention Sales Management * Drive sales targets within the existing customer base * Monitor sales performance against budgets and forecasts * Negotiate pricing, contracts, and supply agreements * Support new product introductions within current accounts Demand Forecasting & Planning * Develop and maintain accurate sales forecasts based on historical data, promotions, and market trends * Collaborate with production and procurement teams to align demand and supply * Monitor forecast accuracy and adjust forecasts as required * Participate in monthly S&OP (Sales & Operations Planning) meetings Logistics & Supply Coordination * Coordinate order processing to ensure on-time and in-full delivery * Work closely with warehouse and logistics partners to manage dispatch schedules * Monitor stock levels to prevent shortages or overstock situations * Resolve delivery or supply chain issues proactively * Ensure compliance with customer-specific logistics requirements Reporting & Administration * Prepare sales reports, forecasts, and performance dashboards * Track KPIs including revenue, margins, forecast accuracy, and service levels * Maintain accurate customer records, pricing structures, and contracts Requirements * Bachelor’s degree or diploma in Marketing, Business Administration, Food Science, Food Technology or a related field * Proven success in sales and marketing roles within the beverage and FMCG sectors * In-depth knowledge of the juice industry, particularly Not-From-Concentrate (NFC) juice or similar products advantageous * Strong leadership, communication, and negotiation skills * Previous experience in a similar role will be advantageous Helderberg Personnel Recruiter