Employer: Motus Corporation Motus Toyota Cape Gate currently holds a vacancy for an Administrator: Service Advisor (Non- Technical) reporting to the Service Manager. This position will be suited to a person who has the ability to maintain high levels of service on an on-going basis, ability to provide excellent customer service. • To coordinate the workflow in the service department, between service advisors, foreman and customers. • Update service customer on all service bookings • Communicate with all Service Staff • Ensure the security of vehicles, i.e. vehicles locked in workshops and keys locked in keysafe • Ensure first thing in the morning that vehicles are parked outside and that the keys are locked in keysafe • Ensure job cards are signed off by Technicians • Assist and advise Technicians on quotes in a timeous manner • Give assistance to the Controller, Foreman, Service Manager, Service Receptionist • Follow up on parts ordered to workshop • Book in vehicles • Ensure that all vehicles with specific complaints are test driven with either a Foreman or a Quality Controller before the client leaves the dealership • Ensure that all vehicles are test driven • Record and report comebacks • Ensure work in progress and cash outstanding is done on a daily bases and submitted to the Service Manager. • Ensure parts are ordered according to the parts ordering system • Ensure that your area is kept clean at all times • Ensure the promotion and adherence to safety standards • Sell accessories and additional work • Prepare quotations to be authorized • Follow-up on sales not made KNOWLEDGE, SKILLS AND QUALIFICATIONS: • A minimum of Grade 12. • A minimum of 3 years’ Service Advisor experience is essential. • A Toyota Service Advisor certificate is essential • Computer literacy is essential • Clear Criminal Record • Motor industry experience will be an advantage • Must have excellent verbal communication skill