Permanent
Retail Supervisor - Brooklyn Mall
Johannesburg, Gauteng
unknown
About this role
Employer: Service Solutions Staffing
Do you have a passion for retail and a talent for leading teams on the floor?We’re looking for a confident and hands-on Retail Supervisor to support store leadership in driving sales, delivering top-tier customer service, and ensuring smooth daily operations.
Key Responsibilities:
* Supervise and guide team members during shifts to ensure exceptional customer service and sales performance.
* Support daily store functions including opening/closing, cash-ups, stock control, and visual merchandising.
* Handle customer queries and escalate issues where needed.
* Assist with team coaching, shift planning, and performance feedback.
* Ensure store standards, health & safety, and company policies are maintained.
* Monitor and report on sales performance and staff productivity.
Requirements:
* Minimum 1â2 yearsâ experience in a retail environment, with some supervisory or team-leading experience.
* Strong communication and interpersonal skills.
* High level of reliability, initiative, and attention to detail.
* Ability to lead by example and work well under pressure.
* Matric essential; a relevant retail or business qualification is an advantage.
* Computer literacy and experience with POS systems.
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Please e-mail Lauren your applications directly to sales@servicesolutions.co.za