Employer: Dante Group (Pty) Ltd About the Role:We are seeking a detail-oriented and client-focused professional to join a dynamic team within the insurance sector. This role is ideal for someone who thrives in a fast-paced environment and is passionate about delivering accurate information, efficient service, and maintaining strong client relationships. * ### Key Responsibilities: Customer Service + Provide accurate and relevant information to both potential and existing clients regarding policy covers, terms, and conditions + Build and maintain strong client relationships through professional engagement + Ensure adherence to company Service Level Agreements (SLAs)Portfolio Management + Liaise with Brokers, Insurers, and Suppliers + Process quotes, new business, renewals, and endorsements + Maintain accurate records, manage files, and oversee correspondence and diary systemsInsurance & Underwriting Support + Review and assess insurance products and proposals + Conduct risk assessments using statistical and actuarial data + Determine competitive premiums and negotiate terms with Brokers and Insurers + Apply appropriate conditions to policies + Maintain detailed records of underwriting decisions Financial Administration * Manage credit control across client portfolios * Support the growth of administration fee income Minimum Requirements: * FAIS Compliant (relevant qualification and RE Exam completed) * Class of Business Training (where applicable) * Minimum 3 years’ relevant experience in the insurance industry Key Skills: * Strong attention to detail with a structured, methodical approach * Excellent verbal and written communication skills * Strong conflict resolution abilities * Proficient in MS Office and experienced in paperless/workflow systems Consultant: Innocentia Shoai - Dante Personnel Johannesburg Apply via our website www.dantesa.co.za If you do not hear from us within 5 days, please accept that your application was unsuccessful