Employer: Motus Corporation Job Summary: Hyundai Automotive South Africa is looking for a customer care liaison officer to provide efficient and accurate customer service by handling inquiries and requests in a timely manner, in line with standard procedures and service guidelines. Key Responsibilities Respond to customer queries professionally via calls or other channels Resolve issues or escalate where necessary Maintain accurate records and reports of interactions Deliver services in line with company standards and service level agreements Ensure high levels of customer satisfaction Work efficiently to meet performance targets and minimise delays Requirements 0–1 year minimum experience (1–3 years preferred) Experience in a customer service or contact centre environment Basic understanding of systems and customer service processes Key Competencies Strong customer focus and communication skills Problem-solving and sound judgement Teamwork and interpersonal skills Planning and organisational ability Results-driven with attention to quality Resilience and ability to handle pressure Technical Skills Basic knowledge of contact centre operations Understanding of customer service principles and client interaction