Employer: Bidvest Prestige ROLE PURPOSE To Obtain Profit Contribution By Managing Staff, Establishing & Accomplishing Business Objectives & Ensuring Compliance With Service Level Agreements (SLAs) MAIN OUTPUTS * Execute effective planning, delegating, coordinating, staffing, organizing & decision-making to attain the profit targets whilst ensuring compliance to SLAs * Develop & implement a strategic plan through studying technological & financial opportunities, presenting assumptions & recommending objectives * Ensure the realization of objectives through establishing plans, budgets, setting results measurements, allocating resources & effecting continuous progress review * Coordinate efforts by establishing procurement, production, field and technical services policies and practices; coordinating actions with corporate staff * Assign accountabilities, planning, monitoring, appraise job results, develop a climate for information sharing & providing development opportunities * Build & uphold the company image through collaborating with customers, community organizations, employees and enforcing acceptable ethical business practices * Maintain quality service through establishing & enforcing organization standards * Stay abreast with current industry trends through attending professional seminars/workshops, reviewing professional publications, establishing personal networks, continuously imploring benchmarking & best global practices * Enhance staff effectiveness through recruiting, selecting, orienting, training, coaching, counselling, communicating values, strategies & business objectives * Manage staff performance & facilitate improvement through regularly monitoring performance & providing required coaching, support & feedback * Manage employee relations, workplace conflicts and effect corrective actions, in line with company policies/procedure * Responsible for capacity building of subordinate Managers QUALIFICATIONS AND SKILLS The Applicant must meet the following requirements: * NQF Level 7: Degree or Advanced Diploma * Matric (Senior Certificate) * Valid SA Drivers’ License * 5 Years Relevant managerial Experience in the Services Industry, Cleaning & Hygiene * Operations, CRM & Financial Management, People Management * MS Word, MS Excel, MS Powerpoint, MS Project & MS Outlook (Intermediate skill level), D365 * Knowledge of OHS Act, ISO 9001 Quality Management & Risk Management Systems FUNDAMENTAL COMPETENCIES * Initiative/Proactivity * Deadline Driven & Highly Motivated * Stress Tolerant * Excellent Written Communication * Capacity Building * Coaching * Customer Focus & Quality Management * Negotiation Skills * Analytical Skills & Process Improvement * Financial Planning and Strategy * Teamwork & Partnering * Relationship Building * Interactive Reasoning, Strategic Thinking & Strategic Planning * Excellent Oral Communication