Employer: Motus Corporation Overview: Nissan Parow currently has a vacancy for an Administrator: Service Advisor (Non-Technical). This role is ideal for a highly organized and customer-focused individual who can maintain high service standards while effectively coordinating activities within a busy service department. Key Responsibilities: * Coordinate workflow between Service Advisors, Foreman, Technicians, and customers * Provide regular updates to customers regarding service bookings and progress * Communicate effectively with all service department staff * Ensure vehicle security (vehicles locked, keys secured in key safe) * Ensure vehicles are prepared and parked correctly each morning * Ensure all job cards are completed and signed off by Technicians * Assist with quotations and provide support to Technicians * Support the Service Controller, Foreman, Service Manager, and Reception * Follow up on parts ordered for the workshop * Book in vehicles and manage service schedules * Ensure vehicles are test driven where required before customer collection * Record and report any comebacks * Monitor work in progress and outstanding payments daily * Ensure parts are ordered according to procedures * Maintain a clean and safe working environment * Promote and adhere to all safety standards * Upsell accessories and additional work where applicable * Prepare and follow up on quotations Minimum Requirements: * Grade 12 (Matric) * Minimum of 3 years’ experience as a Service Advisor * Valid Service Advisor certification (Toyota or similar) * Computer literacy (MS Office and dealership systems) * Clear criminal record Skills & Competencies: * Excellent communication and customer service skills * Strong organizational and administrative abilities * Ability to multitask in a fast-paced environment * Attention to detail * Ability to work well within a team Advantageous: * Experience within the motor industry or dealership environment