Permanent
Retail Store Manager - Pretoria
My client in Pretoria is looking for a Store Manager.
Pretoria, Gauteng
unknown
About this role
Employer: West Coast Personnel
My client in Pretoria is looking for a Store Manager.
Responsibilities
* Oversee daily store operations to achieve sales, profitability, and operational targets.
* Develop and implement store strategies, sales plans, and promotional initiatives.
* Manage inventory, stock availability, merchandising, and pricing strategies.
* Monitor market trends and adjust strategies to maximise revenue and competitiveness.
* Ensure store security, safety, and compliance with legal and regulatory requirements.
* Maintain high standards of customer service and build strong stakeholder relationships.
* Resolve customer queries and operational issues efficiently and professionally.
* Supervise, schedule, and manage staff performance and productivity.
* Conduct performance reviews, support staff development, and handle employee relations matters.
* Manage budgets, control costs, and monitor financial performance against targets.
* Identify risks, maintain compliance standards, and ensure adherence to internal policies and procedures.
Requirements
* Diploma in Business Administration, Sales, or Marketing (NQF 6).
* Bachelor’s Degree (NQF 7) advantageous.
* Minimum 5 years’ experience in retail sales or marketing.
* At least 3 years’ experience in a supervisory or management role.
* Strong understanding of retail operations, merchandising, and sales performance management.
* Computer literacy (MS Office and relevant systems).
* Knowledge of compliance, risk management, and health & safety standards.
* Strong leadership, planning, and organisational skills.
* Excellent communication and interpersonal skills.
* Customer-focused with strong problem-solving and analytical abilities.
* Resilient, proactive, and results driven.
To apply: Send your CV, Matric & tertiary qualifications and head & shoulder photo.
If you do not receive a response within 2 weeks, please consider your application unsuccessful.