Employer: West Coast Personnel My client in Pretoria is looking for a Store Manager. Responsibilities * Oversee daily store operations to achieve sales, profitability, and operational targets. * Develop and implement store strategies, sales plans, and promotional initiatives. * Manage inventory, stock availability, merchandising, and pricing strategies. * Monitor market trends and adjust strategies to maximise revenue and competitiveness. * Ensure store security, safety, and compliance with legal and regulatory requirements. * Maintain high standards of customer service and build strong stakeholder relationships. * Resolve customer queries and operational issues efficiently and professionally. * Supervise, schedule, and manage staff performance and productivity. * Conduct performance reviews, support staff development, and handle employee relations matters. * Manage budgets, control costs, and monitor financial performance against targets. * Identify risks, maintain compliance standards, and ensure adherence to internal policies and procedures. Requirements * Diploma in Business Administration, Sales, or Marketing (NQF 6). * Bachelor’s Degree (NQF 7) advantageous. * Minimum 5 years’ experience in retail sales or marketing. * At least 3 years’ experience in a supervisory or management role. * Strong understanding of retail operations, merchandising, and sales performance management. * Computer literacy (MS Office and relevant systems). * Knowledge of compliance, risk management, and health & safety standards. * Strong leadership, planning, and organisational skills. * Excellent communication and interpersonal skills. * Customer-focused with strong problem-solving and analytical abilities. * Resilient, proactive, and results driven. To apply: Send your CV, Matric & tertiary qualifications and head & shoulder photo. If you do not receive a response within 2 weeks, please consider your application unsuccessful.