Employer: Helderberg Personnel cc CLUSTER PROPERTY OPERATIONS MANAGER Stellenbosch (Hybrid Role): An established hospitality operator running exclusive guest accommodation is seeking a Cluster Property Operations Manager to oversee operations across a group of 12 establishments predominantly in the Cape Town and Kimberley areas. The role is based in Stellenbosch, with a hybrid structure between a home office and satellite office. Purpose of the Role: Overseeing and coordinating day-to-day operations across multiple properties, ensuring consistent service delivery, operational efficiency, and alignment with company standards. Key Responsibilities Include but Are Not Limited To: + Overseeing operations across multiple guest house properties + Coordinating and supporting on-site teams to ensure smooth daily functioning + Monitoring operational performance and addressing any issues proactively + Handling after-hours emergencies and escalations when required + Travelling between properties as needed (company-covered travel expenses) + Reporting on operational performance to senior management Criteria: + 3-5 years’ experience in accommodation operations (guesthouse, lodge, boutique hotel or similar) + Proven experience as a hospitality Operations or General Manager + Strong understanding of hospitality operations and service standards + Ability to work independently with minimal supervision + Fully bilingual + High level of computer literacy + Strong organisational and managerial skills + Excellent reporting and communication skills + Own vehicle when travelling locally based on area + Hybrid working environment (Stellenbosch-based satellite office & head office) Remuneration and Hours of Work: + Market-related salary + Hybrid working environment (home office and Stellenbosch-based satellite office) + Availability required after hours for operational needs