Employer: First Technology Pty Ltd Internal Sales Assistant + Internal back-office support for the external Account Managers + Telephonic support for all customers + Generating quotes on all Hardware and software requirements + Processing all orders which arise from these quotes - this includes: + Placing the order with the relevant supplier + Ensuring that the order is entered into the system (Accpac) + Daily checking of stock delivery, and chasing up on ETA's of any outstanding stock with suppliers + Ensuring stock is delivered timeously, making sure all back-orders are fulfilled and that invoicing is COMPLETE for all orders + If the stock has to be collected, ensure a collection note is written out for the drivers to collect from supplier + Dealing with any queries or problems arising from incorrect kit delivered to customers + Providing support for the other internal assistants should they be out of the office etc Undefined Day to day - Roles and Responsibilities of an Internal Sales Assistant + Working as a Team is paramount to the success of an AM achieving their targets + Support your AM to assist in achieving his/her target + Understand the pressures AM has around achieving a Target + Understand that the AM takes all risk associated to sales process - + Important to build a relationship with your AM, much the same as you build a relationship with Suppliers + Understand your AM’s “style” of working and adapt as they all are different. The better you align to their style, the easier things will become + Build good relationships with your “down wind” colleagues (Stores, Deliveries etc.) + Understanding the “my own Business unit” concept QUALIFICATIONS AND EDUCATION REQUIREMENTS + Matric is essential + Professional Sales certification (eg: Vendors/Suppliers) + Diploma/Degree in Sales or Marketing (Beneficial)