Permanent
Service Advisor - Kuils River / Cape Town
National Transport and truck rental company is seeking to employ an experienced Service Advisor to join their team.Reporting to:Â Workshop Manager
Unknown, Western Cape
unknown
About this role
Employer: Service Solutions Staffing
National Transport and truck rental company is seeking to employ an experienced Service Advisor to join their team.Reporting to:Â Workshop Manager
Requirements:
* Call suppliers that need to quote for body/cab repairs and arrange quoting times so that all parties are present at the same time for workshop manager to go through the repairs that is required for a vehicle
* Communicate with the respective customer (contracts/operations) notifying them when there is an issue with supplier or a delay from workshop
* Request for RAâs for previous nightâs breakdowns before 8am
* Email vehicle defect report to customers for vehicles that have come into SR workshop for any repair/service
* Hand over process
* Credit applications (new suppliers)
* Ensure completion of report (s) for audit purposes
* Ensure all supplier invoices are received within agreed times
* Send out emails on behalf of workshop manager for any special request/query eg; part price, supplier visits, breakdowns etc
* Ensure abused parts are sent for report
* Must tag and store abused parts in the viewing room
* Compile and analyse the following workshop managements reports: Recovery report, Breakdown report, Suppliers Cost report and Quote Timeline report
* Manage service advisor/s and ensure that feedback is given to ops and contracts as agreed for certain customers
* Open Job cards â Cost job Cards.
* Month end stock take.
* Provide support for after-hours standby.
* Arrange for service and maintenance bookings (outwork).
Please send you salary expectation and CV to Pieter â Email:Â careers@servicesolutions.co.za