Permanent
Receptionist / Workshop Coordinator
Cape Town, Western Cape
unknown
About this role
Employer: West Coast Personnel
Job Summary:We are seeking a professional and well-presented Receptionist / Workshop Coordinator to join our fast-paced fire protection company. The successful candidate will manage front-desk operations while coordinating workshop intake and collections efficiently.
Key Responsibilities:
+ Manage front desk operations and handle incoming calls and client queries
+ Coordinate workshop bookings, job intake, and collections
+ Maintain accurate records of equipment received and dispatched
+ Liaise with technicians and clients regarding job progress
+ Draft and send professional emails and correspondence
+ Perform general administrative duties and filing
+ Deliver excellent customer service at all times
+ Book out jobs on Delivery notes
Minimum Requirements:
+ Strong computer literacy
+ Proficiency in Microsoft Office (Word, Excel, Outlook)
+ Ability to draft clear and professional emails
+ Excellent time management and organisational skills
+ Well-spoken with strong communication abilities
+ Professional appearance (neat and tidy)
+ Good manners and a customer-focused attitude
+ Ability to work in a fast-paced environment
+ Ability to handle pressure and multitask effectively
Preferred Attributes:
+ Previous experience in a receptionist or administrative role
+ Experience coordinating a workshop or service environment
+ High level of maturity and accountability