Employer: Empact Group We are seeking a motivated and experienced Relationship Manager to join our team. The ideal candidate will be responsible for developing and maintaining relationships with clients, managing their accounts, and providing innovative solutions to meet their needs. The Relationship Manager will serve as the primary point of contact for clients, building trust and ensuring their satisfaction with our products and services. Responsibilities: - Establish and maintain strong relationships with clients to understand their needs and provide personalized service and support - Develop strategic account plans to drive growth and retention - Collaborate with internal teams to deliver solutions that meet clients' requirements - Monitor client satisfaction and address any issues or concerns in a timely manner - Provide regular reports on account status, KPIs, and other relevant metrics - Stay up to date on industry trends and market developments to identify new opportunities for business growth - Act as a brand ambassador for the company, promoting our products and services to prospective clients Qualifications: - Bachelor's degree in business administration, Marketing, or related field - Proven experience as a Relationship Manager or in a similar role - Strong communication and interpersonal skills - Excellent negotiation and problem-solving abilities - Ability to work independently and as part of a team - Knowledge of CRM software and other relevant tools - Valid Driver's Licence and Own Reliable Car Essential