Premium Ad Automotive - Automotive Service Randburg FULL TIME Market Related On-site Job Summary Automotive Service Advisor – Dealership (Northcliff) Our client, a well-established dealership based in Northcliff, is seeking an experienced and customer-focused Service Advisor to join their team. Requirements: • Previous experience as a Service Advisor at a dealership • Strong knowledge of automotive service processes and workshop operations • Excellent communication and customer service skills • Fully proficient in English (additional languages advantageous) • Computer literate • Ability to work in a fast-paced environment • Professional appearance and well-presented • Valid driver’s license Duties and Responsibilities: • Booking in vehicles for services and repairs • Liaising with customers regarding vehicle concerns and service requirements • Preparing and explaining quotations to customers • Opening job cards and ensuring accurate information is captured • Communicating with technicians and workshop staff regarding job progress • Providing regular updates to customers on the status of their vehicles • Upselling additional services and products where applicable • Ensuring customer satisfaction and handling queries or complaints professionally • Processing invoices and ensuring all documentation is completed correctly • Maintaining strong relationships with customers to encourage repeat business DOT Services Recruiter www.dotserv.co.za About About Us At DOT Group, we are more than just a recruitment agency — we are your strategic partner in building exceptional teams that drive business success. With an unwavering commitment to excellence, innovation, and personalised service, we simplify the complexities of recruitment and workforce management for businesses across all industries. Our expertise lies in understanding your unique needs and delivering tailored solutions that enable your company to focus on its core operations. What We Do Permanent Recruitment We identify and place candidates in permanent roles within your organisation. Our one-time placement fee ensures you secure top talent with long-term potential. Fixed-Term Contract Placements Candidates are placed on fixed-term contracts under our payroll. We manage all payroll and HR processes, invoicing monthly for salaries, leave, admin fees, and more. This option also serves as a probation period, allowing you to evaluate candidates before permanent hiring. Full-Service HR Solutions With our specialised services contract, employees remain on our payroll while we manage all HR-related matters, ensuring smooth operations without the administrative burden. Background Verification We offer in-depth criminal and reference checks for candidates, ensuring your business’s security and compliance. Get in touch!