Employer: Empact Group The Main Purpose of the job Serving customers in a polite and friendly manner, offering coffee choices, basic food preparation, cashiering and taking an active part in any unit sales promotion. Education and Experience required: * Matric is essential. * Customer Service experience is essential. * Experience in a similar role would be an advantage. Knowledge, Skills and Competencies: * Knowledge of coffees and coffee beverages. * Knowledge of basic food preparation. * Communication skills. * Ability to work with cash. * Ability to work autonomously and as part of a team. Key areas of responsibility: * To provide polite and friendly service to all customers. * To prepare basic food items. * Attend to the till and deliver a great customer service experience. * Promote sales and specials to clients.