Employer: Multiform Human Development (Pty) Ltd. Summary: We are seeking a dynamic and experienced Store Supervisor to oversee the operations of our store within a well known family entertainment establishment. The ideal candidate will have a proven track record in store management, exceptional leadership skills, and a passion for providing excellent customer service. Responsibilities: * Manage all aspects of the store, including staff management, inventory control, and customer service. * Hire, train, and supervise store staff to ensure a high level of customer service and operational excellence. * Develop and implement strategies to achieve revenue goals and drive profitability. * Monitor and analyze store performance, inventory levels, and customer feedback to make data-driven decisions. * Ensure compliance with company policies, procedures, and safety regulations. * Handle customer inquiries and resolve any issues or complaints in a timely and professional manner. Qualifications: * A minimum of ten (10) years' experience in retail management, preferably in a family entertainment or similar setting * Strong leadership and interpersonal skills, with the ability to motivate and coach a team * Excellent communication and problem-solving abilities * Knowledge of inventory management, merchandising, and sales techniques * Familiarity with POS systems and basic accounting principles * Flexibility to work evenings, weekends, and holidays as needed * Own transport is essential If you are passionate about providing a fun and memorable experience for families and have a knack for driving sales and operational efficiency, we would love to hear from you. Come join our team and help create lasting memories for our guests at our family entertainment establishment.