Permanent
Kitchen / Front of House Manager
Unknown, Unknown
unknown
Closing date not listed
About this role
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Tourism/Hospitality - Other Tourism/Hospitality
Somerset West
FULL TIME
Job Summary
Purpose of the Role
To lead and manage the kitchen operation while overseeing front-of-house flow in an open-kitchen setting, ensuring strict adherence to recipes, preparation methods, and service standards. The role requires a steady leader who protects quality daily, trains teams to work to system, and ensures the guest experience consistently reflects the restaurant’s values.
Key Responsibilities Include But Are Not Limited To
* Leading the kitchen team with calm, consistent, hands-on leadership
* Ensuring strict adherence to recipes, prep methods, portion control and Italian cooking techniques
* Maintaining disciplined mise en place, storage, labelling and stock rotation
* Monitoring heat control, timing and technique to prevent waste, burning or poor execution
* Tasting food daily and correcting quality issues immediately
* Training and retraining staff to ensure standards are followed automatically
* Preventing shortcuts and poor prep practices through proactive supervision
* Overseeing kitchen cleanliness, organisation and operational efficiency
* Managing stock control, ordering, waste reduction and prep planning
* Maintaining a visible, professional presence in an open-kitchen environment
* Overseeing front-of-house flow, pacing and communication to support smooth service
* Stepping in early to address service or communication breakdowns between kitchen and FOH
* Leading by example with punctuality, professionalism and attention to detail
* Providing feedback and operational input to the owners to support continuous improvement
Criteria
* Proven experience in a kitchen leadership or kitchen management role
* Strong background in Italian or Italian-style cuisine, with pizza and pasta experience a distinct advantage
* Disciplined approach to systems, standards and consistency
* Confident and fair leader able to correct staff and hold standards without aggression
* Experience managing kitchen teams, prep schedules, stock control and service delivery
* Comfortable working in an open-kitchen environment and representing the brand daily
* Solid understanding of health, safety and hygiene standards
* Organised, observant and detail-focused
* Able to remain calm, focused and effective under pressure
* Formal culinary training is advantageous
Helderberg Personnel
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