Insurance and Investments - Other Insurance South Africa FULL TIME Job Summary Our client in the Insurance industry is seeking Administrator: Forensic Investigations to join their team in Pretoria East. Should you meet the above requirements, please email your CV to - Copy of ID, qualifications and latest payslip Responsibilities: Attend to general administration: * Receive affidavits from client services department * Register affidavits on investigation register * Notify responsible Sales Manager on any fraudulent activities in their area * Obtain policy application forms from system for a particular investigation case * Update in-house system throughout the process of investigation * Prepare refund request form (event of refund recommendation) * Request necessary documentation from client if necessary (i.e. banking details) * Create and maintain files and record keeping system * Handle all telephonic calls and responses effectively and efficiently (TCF) Attends to Replacement Officer functions * Receive and provide replacement documents (RPAR) * to Sales Managers and intermediaries and replaced insurer * Handle the replacement queries * Communicate with replacing Life Insurer when * Submit written representations by Intermediaries in case of non-compliance * Request necessary documentation from client if necessary (i.e. banking details) * Create and maintain files and record keeping system * Handle all telephonic calls and responses effectively and efficiently (TCF) Requirements: 1. Matric 2. Forensics Diploma/certificate 3. Forensics Investigation Certification 4. 1-2 years forensics experience 5. 1-2 years Insurance Experience Knowledge * Legislation: LTIA, FAIS, FICA, Companies Act (not limited) Salary: R18 000.00 CTC per month AtripleA recruitment & temps Recruiter